Tuesday, January 11, 2011

Gulf Claims Czar Makes Mixed Progress on Transparency Pledges - ProPublica

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Kenneth Feinberg - master of disasters
Sasha Chavkin of ProPublica reports:

On Dec. 13, Gulf spill paymaster Kenneth Feinberg promised to increase his operation’s transparency and improve its communication with claimants. Feinberg said he wouldaddress claimants’ struggles to get information about their claims by hiring field staff in the Gulf to answer their questions, publicly releasing his methodology for deciding payments and offering pro bono legal assistance to applicants.
A month later, Feinberg has made mixed progress in carrying out these promises. His reforms so far follow a familiar pattern: He has accepted criticism and responded with substantive changes, but he has also overpromised in setting his timeline for improvements and lagged in their implementation........

Gulf Claims Czar Makes Mixed Progress on Transparency Pledges - ProPublica

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